CRM | Security, Insights, and Results for your Drupal or WordPress Website

Freelock Guarantee Terms and Conditions

The guarantee is that if something we developed or implemented breaks within the first year, we will fix it at no extra charge. This does cover items specified during the course of the project that might have been overlooked. It does not cover functionality that is not specified or out of scope. And it does depend on us applying regular updates to WordPress core and plugins (in fact, that's the main thing that might cause something to break -- a change in a plugin that changes how any custom code we write operates).

Basecamp moves from Medium to WordPress, and kinda misses the point

Software as a Service (SaaS) is all the rage these days.

Sustainable/Open Business

Building a Membership site in Drupal 8

Memberships are not all the same. Some memberships last a lifetime, others last a year, or a month. Some memberships are for an individual, others for a couple, others for an entire family.

Sustainable/Open Business

CRM is a discipline, not a tool

Whether you realize it or not, you're doing CRM already. Customer Relationship Management (CRM) has become a hot buzzword that all kinds of businesses desperately want.

Sustainable/Open Business

What is the value of your web site?

Results. Return On Investment. Value. How do you measure these things in a website? There's one thing you can easily measure -- cost. Or at least the amount you actually spend to build and maintain a site. The others are far more troublesome to measure.

Sustainable/Open Business

Get your customers to update your CRM for you

As we delve more and more into ways to make our customers' organizations run better, we keep an eye out for things we can do to make their jobs easier. One big problem lots of our customers have is out of date contact information for their customers, members, or audience.

Sustainable/Open Business

Are you measuring the right things?

Business Intelligence. Customer Relationship Management. Big Data. High Speed analytics. A/B Testing.

Sustainable/Open Business

Stoked about CRM - what you need to make your CRM succeed

I'm having a lot of discussions about CRM systems these days. What is CRM? To hear many talk about it, it's some magical program you buy and suddenly you start getting more business.

Sustainable/Open Business

Open Atrium & Project Management Systems

At Freelock our project management tool of choice is Open Atrium.

OpenAtrium is an online collaboration and task-management suite built on top of Drupal. Like Drupal, it is completely modular, so the feature set can be changed and expanded to meet the needs of a wide variety of applications. Out of the box it has support for case management, collaborative document editing, shared blog and microblog, and a variety of user-configurable dashboard views.

CRM & Business Solutions

CRM (Customer Relationship Management) systems, they sound so great! Setup a CRM, put all your contacts and clients in there, add some forms to your website and BOOM the money will just pour in.

Except that’s not how it happens.

What do you need CRM to do?

Customer Relationship Management. After the term being around for the past 15 years or so, it seems CRM is becoming a really hot thing right now.

Sustainable/Open Business