This page summarizes our options for rolling out regular updates. As a client on our Protection plan, you may choose among any of these options for notification, and release windows for deployment.
We will use your chosen policy when scheduling release of updates, and include the currently selected policy on our release notices.
For release of new functionality and/or bug fixes, if we have communicated with you otherwise, we may roll out with less notice or outside your window.
If you would like to change the release policy for your site, please contact us and we'll update our records!
| Code | Short Description | Notification Policy |
|---|---|---|
| R | Notify on release | No notification needed, release when tests pass |
| 2H | 2 hour notification | Provide at least 2 business hours' notice before releasing to production |
| 1D | 1 day notification | Provide at least 1 business day's notice before releasing to production (if we haven't heard from you otherwise, this is our default) |
| 2D | 2 day notification | Provide at least 2 business days' notice before releasing to production |
| NO | Notify and hold | Notify when ready, but do not release without explicit approval |
The Release windows you specify will be preferred when scheduling a release. Release windows may be ignored if we are rushing out a critical security patch, or a fix for an issue identified in production, or at the direction of the client.
| Code | Short Description | Release Window |
|---|---|---|
| WDA | Weekday AM | Weekday AM -- 5:00am - 12:00pm Pacific (Seattle) time |
| WDP | Weekday PM | Weekday afternoon -- 1:00pm - 5pm Pacific (Seattle) time |
| WDE | Weekday Eve | Weekday evening -- 8:00pm - 11:00pm Pacific (Seattle) time, Monday - Thursday |
| WEE | Weekend Eve | Weekend evening -- 9:00pm - 11:30pm Pacific (Seattle) time, Friday-Saturday |
| A | Anytime | Anytime (this is our default if we haven't heard from you otherwise) |