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It also contains announcements of new service offerings of
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Information Technology in Business: The big picture (FI 3/08) |
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Monday, 31 March 2008 |
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Computers and information systems are essential parts of every
business today. Like accounting and legal, every business needs to
invest in technology to compete. Technology is both a cost of doing
business, and an opportunity to do more business. Most people I talk
with recognize the necessity of having a computer, an email address,
and a web site, but still look at the upfront cost more than other
issues.
After spending some time working with dozens of businesses, I
think it's time to take a step back and look at the big picture of
technology in business. Let's take a reporter's view of the topic,
and ask the basic questions: who, what, where, why, when, and how
much?
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All about our customers (FI 1/08) |
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Friday, 25 January 2008 |
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It's been far too long since our last
newsletter. There's a lot more stories to tell, but today I'm going
to talk about some of the reasons I haven't written in so long: our
customers.
Open Source Consulting: Helping people get the
most out of Free Software
Web sites are the most visible thing we
do, so I'd like to highlight a few of the ones our customers have
launched in the past few months. Our newest core offering is an
e-commerce system called ZenCart, and we've had two of them launch in
the last month.
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When all else fails, restore your backup (FI 6/07) |
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Saturday, 09 June 2007 |
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Quick quiz:
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Your computer has been infected with a virus, and it deleted
everything on the server. What would you do?
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Send the server hard drive to a data forensic/analysis firm
to see if they can recover your project data.
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Recreate all your marketing material from scratch, scanning
your logo and everything else.
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File a law suit against Microsoft, Symantec, and Dell for
letting this happen.
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Call your friendly computer technician who disinfects your
computers and then restores your previously backed up data from the
Internet.
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Spam, spam, and Dspam (FI 12/06) |
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Thursday, 28 December 2006 |
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We were in Sheridan, Wyoming, half way across the country to
Jill's grandmother's house. I logged into my email to find something
I hadn't seen in a long time: more spam than real messages. There
were a couple dozen spams in my Inbox, and only half a dozen real
messages. What happened to my spam filter?
I originally thought it was just a new type of spam not yet
recognized by the filter. But then I looked closer and realized that
the little signature my spam filter adds to each message was
missing-these messages had not even been checked. No wonder they
were getting through in such large quantities!
It's only when the tools fail that you come to recognize how
valuable they are. In the 5 hours the server spam filter was out, I
received more than 50 spams, and many of my customers also noticed
immediately. The cause of the outage was a power flicker in the nasty
weather Seattle was getting that weekend, which made that server shut
down. Fortunately, we had this contingency (and many others) covered
for our vacation, and were able to get everything back up and
running.
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Free Software of the Month: Workrave (FI 11/06) |
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Friday, 03 November 2006 |
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Hi,
Lots of news this month, so we're keeping the feature short. We're starting a new feature called "Free Software of the Month." Each month, we plan to highlight a free software package. There are some amazing software titles out there that do cool things for your business, your home, and your communities. Some of these run on a server, which we can host. Others are complete operating systems or packages you can use to replace expensive commercial software packages. We're starting out with a simple one you can install no matter what type of computer you use.
Free Software of the Month: Workrave
How much time do you spend in front of a computer every day? The answer for many of us is too much. If you work in an office environment, chances are you spend many hours a day in front of a computer, and are at risk for repetitive stress injuries such as tendinitis or carpal tunnel syndrome.
While no software can reduce your workload, taking frequent breaks and doing exercises to keep your muscles loose can help prevent injury.
Enter the most annoying software in my arsenal: Workrave.
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Rules of business I learned from sailing: FI 07/06 |
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Monday, 31 July 2006 |
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We use sports metaphors for all areas of life, and business is no
exception. Our favorite sports metaphors often come from baseball or
football: we hit home runs, strike out, and get sacked. But no sport
compares to running a business like sailboat racing.
Sailboat racing depends on many skills and factors that don't
exist in other sports. In sailboat racing, you usually have more than
one opponent, and teamwork is critically important. Not only does
racing involve situational tactics, you also need to have a longer
term strategy for the race, and this strategy may change over the
course of a race series. In addition to how well you race your boat,
sometimes environmental factors such as a wind shift or unexpected
current can completely change the game. And while even the slowest
boats may occasionally win a race with a lucky break, you have to be
consistent in all these areas to come out of a regatta or race series
on top.
I know of no other sport that provides a similar breadth of
factors contributing to success. And the more you drill into these
factors, the more parallels you see with running a business. Let's
take a look at a few of these key areas.
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